Director of Group Communications & Brand

About the role

As Director Group Communications & Fonterra Brand you will shape how Fonterra is understood by farmers, employees, customers, partners and communities in New Zealand and worldwide. Reporting to the Chief Growth & Strategy Officer, you will work closely with the senior management team to translate strategy, priorities and performance into clear, compelling communication that builds confidence and trust.

Key responsibilities

• Develop and deliver a consistent, integrated communication narrative for executive, employee, corporate and farmer audiences.
• Partner with senior leaders to navigate reputation, change and business challenges through strategic messaging.
• Lead communication initiatives during organisational change, ensuring people understand priorities and why they matter.
• Strengthen communications capability across the Co‑op, fostering alignment, consistency and impact.
• Represent Fonterra to external stakeholders, enhancing the brand’s credibility and impact.

Required profile

• Significant experience leading corporate, executive, employee or stakeholder communications in large, complex organisations.
• Proven ability to turn complexity into clarity and build alignment across diverse stakeholder groups.
• Credibility and sound judgement when working with senior leaders and boards.
• Experience managing reputation and communicating through change.
• Trusted advisor comfortable in boardrooms and on the ground, able to navigate sensitive issues.

Required skills