Digital Analyst

About the role

The Digital Services Unit is looking for a forward‑thinking Digital Analyst to join a collaborative Scrum team delivering HR and Regulatory platform solutions for Hamilton City Council. You will help bridge business processes and technology, ensuring high‑impact outcomes for the community.

Key responsibilities

• Facilitate workshops and meetings to capture business processes, gather requirements and validate solutions.
• Identify process improvements, conduct detailed requirements analysis and produce functional specifications.
• Collaborate with cross‑functional teams to design, build, test and configure technical solutions.
• Query and analyse data for reporting or data‑integrity checks using PowerBI, SQL or built‑in reporting tools.
• Maintain comprehensive documentation and support platform governance.

Required profile

• Proven ability to work autonomously, manage workload and meet deadlines.
• Strong stakeholder management and communication skills, able to convey complex information clearly.
• Experience working within an Agile Scrum framework.
• Focus on delivering outcomes over outputs and a passion for continuous improvement.

Required skills

• PowerBI
• SQL