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This job expired on 27/08/2026. It no longer accepts applications.
Customer Success Manager – AI Trainer
DataAnnotation
Job description
About the role
We are seeking an experienced Customer Success Manager to join our AI training team on a contract basis. You will work remotely from New Zealand, helping to improve AI chatbots by assigning writing and editing tasks, reviewing outputs, and measuring model performance.
Key responsibilities
- Provide AI chatbots with writing, editing, and content‑development assignments.
- Evaluate chatbot outputs for accuracy, relevance, and brand voice.
- Track and report on model performance metrics.
- Identify and troubleshoot quality issues to enhance AI behavior.
Required profile
- Fluent in English at native or bilingual level.
- Detail‑oriented with an excellent command of grammar, style, and brand voice.
- Preferably holding a current, in‑progress, or completed Bachelor’s degree (not mandatory).
Required skills
What we offer
- Flexible project selection and scheduling.
- Remote work from your own computer.
- Hourly rate of $25‑$30 USD, with bonus rates on select projects.
- Payments processed via PayPal, with no upfront fees.
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