This job is no longer available
This job expired on 27/07/2026. It no longer accepts applications.
Customer Specialist – Kerikeri & Kaikohe
ASB Bank · Kerikeri
Job description
About the role
As a Customer Specialist at ASB, you will be the front‑line contact for customers in our Kerikeri and Kaikohe Advice Centres. You will help customers with everyday banking tasks, answer a wide range of queries, and guide them toward using our digital and self‑service options.
Key responsibilities
- Provide friendly, accurate assistance to customers across multiple channels (in‑person, phone, online).
- Handle routine banking transactions and resolve queries efficiently.
- Promote and support the use of ASB’s digital banking tools.
- Assist in keeping branch operations running smoothly and efficiently.
Required profile
- Ability to build genuine, strong relationships with customers.
- Comfortable thriving in a fast‑paced, customer‑focused environment.
- Quick learner who adapts confidently to new processes.
- Passionate about delivering exceptional customer experiences.
Required skills
What we offer
- Competitive salary and staff banking benefits.
- Health, life, and income protection insurance.
- Flexible "Your Choice" benefits.
- Ongoing learning and development opportunities.
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ASB Bank
Kerikeri
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