Court Registry Support Officer

About the role

The Court Registry Support Officer provides essential administrative assistance to the District & High Court in Dunedin. You will interact daily with judges, lawyers, and the public, ensuring smooth court operations and high‑quality customer service.

Key responsibilities

• Deliver timely and efficient customer service via phone, face‑to‑face, and email.
• Support Judges and Court Registry Officers inside and outside the courtroom.
• Perform general administrative tasks such as photocopying, scanning, filing, and managing case documents.
• Handle incoming and outgoing mail and monitor the court email inbox.
• Enter data accurately and maintain court file preparation and delivery schedules.
• Answer telephone calls and direct enquiries to the appropriate personnel.

Required profile

• Proven experience in a customer‑service environment.
• Confident, adaptable, and able to multitask in a fast‑changing setting.
• Motivated to learn and take on new challenges.

Required skills

• Photocopying, scanning, and file management.
• Data entry and basic office administration.

What we offer

• Flexible working hours where possible.
• Access to an online professional development portal.
• Inclusive networks and a supportive workplace culture.
• Opportunities to develop a broad skill set within the Ministry of Justice.