Court Registry Support Officer

About the role

The Court Registry Support Officer provides essential administrative and customer‑service support to ensure the smooth operation of New Zealand courts. Working alongside Registry Officers, the Judiciary and justice‑sector partners, you will help deliver timely, professional services to court users.

Key responsibilities

• Support courtroom operations and assist during hearings.
• Provide frontline customer service in person and by phone.
• Manage court files, correspondence and registry documentation.
• Coordinate mail, supplies, travel bookings and other administrative processes.
• Assist jurors, court users and justice‑sector stakeholders.
• Maintain accurate records and data across court systems.

Required profile

• Demonstrated ability to deliver exceptional customer service in a busy environment.
• Strong communication skills with a wide range of people.
• Excellent organisation and attention to detail.
• Proficiency with technology and administrative systems.
• Understanding of, or commitment to, Te Tiriti o Waitangi and cultural capability.
• Experience in administration, reception or a similar support role is beneficial.

Required skills

What we offer

• 20 days annual leave and flexible working arrangements where possible.
• Access to online learning and development resources.
• Inclusive staff networks, wellbeing initiatives and career development pathways within the Ministry of Justice.