Court Registry Support Officer

About the role

The Court Registry Support Officer provides essential administrative and customer‑facing support to ensure the smooth operation of New Zealand courts. Working on a 12‑month fixed‑term basis, you will collaborate with Registry Officers, the Judiciary and a range of justice‑sector partners.

Key responsibilities

• Support courtroom operations and assist during court hearings.
• Deliver professional frontline customer service in person and by phone.
• Manage court files, correspondence and registry documentation.
• Coordinate mail, supplies, travel bookings and other administrative processes.
• Assist jurors, court users and justice‑sector stakeholders.
• Maintain accurate records and data across court systems.

Required profile

• Ability to deliver exceptional customer service in a busy environment.
• Confident communication with a wide range of people.
• Strong organisational skills and attention to detail.
• Effective use of technology and administrative systems.
• Understanding of, or commitment to, Te Tiriti o Waitangi and cultural capability.
• Experience in administration, customer service, reception or a similar support role is beneficial.

Required skills

What we offer

• 20 days of annual leave.
• Flexible working arrangements where possible.
• Access to online learning and development resources.
• Inclusive staff networks and wellbeing initiatives.
• Career development opportunities across the Ministry.