Court Registry Officer

About the role

The Court Registry Officer supports the smooth operation of the Court of Appeal by liaising with judges, appellants, witnesses and lawyers. You will work in a dynamic environment, providing front‑line customer service and ensuring accurate case administration.

Key responsibilities

• Court taking – introduce judges in English and Te Reo Māori, manage jurors, and handle courtroom and chambers administration.
• Customer service – respond to queries face‑to‑face, by phone or email at the on‑site service hub.
• Case management – maintain up‑to‑date case files, perform extensive data entry and ensure information accuracy.

Required profile

• Strong customer‑service orientation and quality decision‑making.
• Detail‑oriented, observant and able to manage repetitive processes accurately.
• Self‑aware, confident working individually or as part of a team.
• Ability to multi‑task, handle conflicting priorities and shift quickly between tasks.
• Willingness to learn and adapt to changing legislation and court procedures.
• Resilience when dealing with sensitive or high‑volume cases.

Required skills

What we offer

• 22 days of holiday leave.
• Flexible work hours where possible.
• Access to an online professional development portal.
• Inclusive and proactive networks across the Ministry.