Country Operation Supervisor - Christchurch Branch

About the role

Marken, a wholly owned subsidiary of UPS and part of UPS Healthcare, operates a GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, including cell and gene therapy logistics and direct-to-patient and home healthcare services. As Branch Supervisor, you will take charge of the Christchurch branch's daily operations, ensure strict compliance with GDP standards and deploy innovative distribution strategies. You will lead the team, nurture client relationships and champion continuous improvement.

Key responsibilities

• Oversee Christchurch branch operations, promote GDP compliance and best practices, and meet and exceed quality standards.
• Engage with the New Zealand senior team to improve business practices and foster a positive work culture.
• Uphold company policies and ISO standards for a safe work environment.
• Use the Maestro system to align with Marken's processes and meet KPIs.
• Identify risks and develop cost-efficient solutions.
• Build strong relationships with major clients and deliver exceptional service.
• Inspire and motivate the team to achieve excellence and collaboration.
• Oversee financial management and maintain cost controls.
• Execute client-specific requirements and manage imports, exports and domestic shipments.
• Coordinate logistics with airlines and manage Dry Ice orders and branch inventory.

Required profile

• At least 5 years' experience in a similar role.
• Proven leadership skills and a flair for problem-solving.

Required skills

• Strong understanding of GDP standards.
• Proficiency in logistics software such as Maestro.

The position is permanent. Candidates apply by sending their CV and a cover letter through the employer.