Community Engagement Librarian – Auckland Central City Library

About the role

The Central City Hub of Auckland Central City Library is seeking a Community Engagement Librarian to build strong connections with diverse communities across central Auckland and the Waitemata local board.

Key responsibilities

• Engage with vulnerable and broader community groups to identify service gaps and co‑design programmes that address wellbeing, loneliness, homelessness and youth homelessness.
• Develop and maintain relationships with local organisations, fostering inclusive partnerships that reflect the needs of Māori and other communities.
• Design and deliver people‑focused events, activities and programmes that promote library collections and digital resources.
• Provide senior frontline library support, assisting staff with customer enquiries, promoting collections, and handling challenging situations including security processes.
• Lead and mentor staff when required, ensuring a high‑quality, community‑focused service at the library front desk.
• Collaborate with other Central City Hub teams to innovate and connect services across the library network.

Required profile

• Demonstrated leadership experience with the ability to take on supervisory responsibilities.
• Resilient problem‑solver who adopts a people‑first approach in a fast‑paced environment.
• Strong relationship‑building skills with diverse local communities in central Auckland.
• Creative and enthusiastic, capable of designing and delivering engaging programmes and events.
• Excellent communication skills and ability to work collaboratively with stakeholders.
• Awareness of Te Tiriti o Waitangi and confidence to lead services that meet Māori needs.

Required skills

What we offer

• Full‑time permanent position (40 hours per week) with flexible scheduling, including weekends.
• Roster includes one late night and one weekend day per week (Tuesday‑Saturday, Friday late shift).
• Previous library experience helpful but not essential.
• Opportunity to be an innovator and connector within the Central City Hub.
• Supportive team environment focused on community impact and wellbeing.