Communications & Brand Engagement Manager

About the role

Reporting to the Head of Customer Experience, the Communications & Brand Engagement Manager is a strategic leadership position at the heart of LIC’s interaction with farmer shareholders, customers and industry stakeholders. You will shape the voice of the organisation, ensuring it is clear, compelling and consistent across all touch‑points.

Key responsibilities

• Lead the development and execution of LIC’s communications, marketing, brand, digital, social, events and sponsorship strategy.
• Champion a customer‑centric brand experience and ensure consistency across all channels.
• Build and manage a high‑performing communications and marketing team.
• Drive measurable outcomes using data, insights and performance analysis.
• Provide trusted communications counsel to senior leaders and the Board.
• Strengthen LIC’s profile through strategic partnerships and sponsorships.
• Ensure NZX compliance and excellence in corporate communications.
• Identify emerging trends, opportunities and risks to inform strategy.
• Lead media relations, issues management and crisis communications.
• Own communications policies, frameworks and governance best practices.

Required profile

• Proven senior leadership experience in communications, marketing and/or brand.
• Exceptional written, verbal and stakeholder communication skills.
• Experience advising and influencing senior leaders and executives.
• Strong people leadership, coaching and team development capability.
• Strategic thinker with commercial acumen and sound judgement.

Required skills

• Exceptional written and verbal communication.
• Strategic planning and execution.
• Data‑driven decision making.
• Media relations and crisis communications.
• Corporate governance and compliance knowledge.