Clinical Administrator

About the role

Ashburton Allied Health is looking for an experienced Clinical Administrator to join its team at Ashburton Hospital, providing efficient, accurate and patient-centred administrative support. The role supports timely patient access, effective patient flow and the safe delivery of acute assessment services, allowing clinical teams to focus on care. It is a permanent position of 28 hours per week, Monday to Thursday, based in Christchurch.

Key responsibilities

• Provide timely administrative support to managers, staff and teams
• Prepare and manage correspondence, reports, documents, forms and other administrative information
• Manage phone calls, emails, enquiries and communication with internal and external stakeholders
• Maintain accurate electronic and physical records, databases, registers and filing systems
• Complete data entry, reporting, document processing and routine administrative checks
• Coordinate meetings, appointments, clinics, events and related arrangements
• Monitor deadlines, outstanding actions, follow-ups and priorities
• Support day-to-day office operations, including supplies, resources and templates
• Handle confidential information according to privacy requirements and follow Health NZ policies and compliance rules
• Escalate administrative issues and contribute to improvements in processes and efficiency
• Support staff with administrative processes, training and onboarding

Required profile

• Relevant administrative or customer service experience
• Ability to work under pressure and manage competing priorities
• Strong organisational, time management, problem-solving and attention-to-detail skills
• High standard of written and verbal communication
• Willingness to learn and grow, with a collaborative approach
• Commitment to privacy, confidentiality and professional standards

Required skills

• Computer-based administrative systems and Microsoft Office
• Medical terminology knowledge, or willingness to develop it
• Advantage: previous health administration experience, familiarity with public hospital environments and patient management systems, and experience in 24/7 or rotating rosters

The role is mapped to National Band 4/Profile 4 as part of the administration and clerical pay equity claim settlement. Applications are made through the online careers portal; the closing date is Thursday 19 November.