Client Services Host (Wellington)

About the role

As a Client Services Host in PwC’s Wellington office, you will be the first point of contact for partners, staff, clients and visitors. The role blends reception duties, meeting‑room coordination, event support and front‑of‑house catering to ensure a seamless and professional workplace experience.

Key responsibilities

• Greet partners, staff, clients, visitors and contractors with a warm, professional approach.
• Maintain the reception area and client‑facing spaces to a clean, tidy and welcoming standard.
• Assist with meeting‑room bookings, changes and requests using the company’s booking system.
• Support meetings and events from preparation through delivery, pack‑down and post‑event wrap‑up.
• Provide front‑of‑house catering and barista service for meetings, events and daily office needs.
• Liaise with IT and Facilities to resolve technical, audio‑visual, or workplace issues.
• Report hazards, incidents or defects promptly and help coordinate the response.
• Maintain First Aider and Fire Warden status and support safety and evacuation procedures.
• Identify opportunities to improve processes, sustainability and overall workplace experience.
• Offer flexible support to the wider Business Services team as required.

Required profile

• Professional education or training in hospitality, customer service, business administration, facilities or events is beneficial but not essential.
• Additional training in food safety, barista skills, first aid or health & safety is advantageous.
• Previous experience in a receptionist, hospitality or similar customer‑facing role, preferably within a corporate environment.
• Positive attitude with a genuine commitment to delivering an exceptional client experience.
• Highly developed verbal and written communication skills and a professional phone manner.
• Strong attention to detail and pride in producing high‑quality work.
• Ability to manage changing priorities and work effectively in a fast‑paced environment.

Required skills

• Proficiency with booking systems for meeting‑room management.