Business Manager – Office of the COO

About the role

Fonterra is seeking a Business Manager to lead the Office of the Chief Operating Officer (COO). In this senior position you will partner directly with the COO to set operating rhythms, shape priorities, and ensure disciplined execution of enterprise and co‑operative outcomes.

Key responsibilities

• Lead the Office of the COO, managing governance, leadership cadence and executive rhythm.
• Design and embed a business‑management system that drives consistent, disciplined execution.
• Shape and manage the COO’s forward agenda, priorities and decision‑making forums.
• Translate strategy into clear priorities, execution plans and performance tracking.
• Drive data‑led decision‑making and ensure leadership forums are outcome‑focused.
• Integrate transformation and optimisation initiatives, managing interdependencies and delivery.
• Provide real‑time visibility of performance, risks, trade‑offs and enterprise outcomes.
• Enable alignment and execution across the COO leadership team and broader stakeholders.
• Lead cross‑functional initiatives to unblock progress and accelerate delivery.

Required profile

• Experience in strategy, transformation, operations or top‑tier consulting environments.
• Proven track record delivering complex, cross‑functional initiatives at pace.
• Ability to operate effectively with senior leadership and executive stakeholders.
• Strong commercial and operational acumen.
• Exceptional stakeholder management and influencing capability.
• Structured, disciplined approach to problem‑solving and execution.
• Comfortable shaping thinking, challenging constructively and driving outcomes.

Required skills