Business Manager

About the role

Goldilocks is seeking a Business Manager to partner closely with its internal team and a key client, Westpac. The role blends project leadership with day‑to‑day client interaction, ensuring creative ideas move smoothly from concept to execution.

Key responsibilities

• Manage projects from brief through delivery, keeping timelines, budgets and expectations aligned.
• Serve as the primary daily contact for the client, building trust through responsiveness and clear communication.
• Collaborate with strategists and creatives to maintain workflow continuity and minimise friction.
• Translate plans and feedback into actionable steps, keeping all stakeholders moving in the same direction.
• Participate in media planning and coordination alongside the media team, learning on the job.
• Identify and drive continuous improvements in team and client collaboration processes.

Required profile

• Experience in account or project management within a creative or marketing environment.
• Strong organisational abilities and confidence handling multiple moving parts.
• Willingness to explore new areas, including media, and develop new capabilities.
• Calm under pressure with a solutions‑focused mindset.
• Curiosity, accountability and a collaborative, low‑ego approach.

Required skills

What we offer

• Ownership of meaningful work with real impact across strategy, creative, delivery and media.
• Trust, flexibility and autonomy to shape how the team works.
• Opportunities for professional growth within a tight, experienced team.