Brand Representative - The Mall at Wellington Green

About the role

Abercrombie & Fitch is hiring a Brand Representative for its store at The Mall at Wellington Green. Brand Representatives bring the store experience to life by engaging customers with care, representing the brand authentically and helping create a welcoming environment for everyone.

Key responsibilities

• Provide warm, welcoming and attentive service to all customers, anticipate their needs, start conversations naturally and offer product support and styling guidance across categories.
• Support product replenishment and keep the sales floor clean, organised and visually consistent, including folding, hanging and sizing merchandise.
• Process purchases, returns and exchanges accurately and efficiently while keeping the checkout experience friendly.
• Support omni-channel orders such as Save the Sale, in-store pick-up and ship-from-store packaging.

Required profile

• Ability to create a welcoming and inclusive customer experience.
• Comfortable working in a dynamic environment, balancing customer engagement with operational tasks.
• Strong organisational skills and attention to detail.
• Reliable and committed to consistent attendance.

What we offer

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a Brand Affiliate.
• Training and development.