Administration Support Officer – Wellington Tribunals Unit

About the role

The Administration Support Officer provides essential administrative services to the Wellington Tribunals Unit, ensuring that internal and external stakeholders receive accurate information promptly. You will manage a high‑volume workload in a fast‑paced, customer‑focused environment, keeping daily operations running smoothly.

Key responsibilities

• Deliver timely administrative support to staff and external parties.
• Operate office equipment and maintain filing systems.
• Process accounts, purchasing requests and related documentation.
• Assist with facilities‑management tasks as required.
• Provide frontline service and act as the first point of contact for enquiries.

Required profile

• Confident communicator with strong interpersonal skills.
• Adaptable, patient and calm under pressure.
• Hard‑working, responsible and driven by a strong work ethic.
• Proactive problem‑solver who takes pride in delivering high‑quality support.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.
• Proficiency in Microsoft Project 2000.
• Proficiency in Microsoft Access.

What we offer

• Flexible working hours where possible.
• Access to an online professional development portal.
• Inclusive and proactive employee networks.
• Opportunities for career development across a wide range of roles.