Account Representative

About the role

As an Account Representative at Ingram Micro, you will drive revenue growth by managing a portfolio of reseller and vendor partners. You will combine inbound support with proactive outbound outreach to match customers with the right technology solutions while meeting sales, margin and activity targets.

Key responsibilities

• Manage and expand a portfolio of reseller accounts, achieving monthly revenue and gross‑margin goals.
• Conduct outbound sales calls to generate new opportunities and grow existing accounts.
• Process inbound enquiries, quotations and orders with accuracy and speed.
• Build strong relationships with customers, vendors and internal teams.
• Identify cross‑sell and upsell opportunities across the product portfolio.
• Support vendor campaigns and go‑to‑market initiatives.
• Collect and share market intelligence, customer feedback and competitive insights.
• Ensure timely follow‑up and resolution of customer requests while maintaining high service standards.

Required profile

• Excellent communication and telephone sales skills.
• Proven experience in sales, telesales, account management or customer service.
• Track record of meeting or exceeding sales targets and KPIs.
• Strong attention to detail and organisational ability.
• Customer‑focused mindset with a commitment to service excellence.
• Ability to influence stakeholders at all levels.
• Results‑oriented, proactive and self‑driven.
• Team player with strong collaboration skills.

Required skills

What we offer

• Access to LinkedIn Learning and a wide range of training courses.
• National and international career opportunities within a large global organization.