Waiting List Assistant

About the role

The Waiting List Assistant provides essential administrative and clerical support to the Waiting List Management team within NHS Scotland. This role ensures patient information is accurately recorded and that routine information requests are handled promptly.

Key responsibilities

• Enter patient details onto appropriate waiting lists with accuracy and speed.
• Assist with booking appointments as directed by the waiting list management team.
• Respond to routine information requests from patients and staff.
• Perform day‑to‑day administrative and clerical duties to keep the department running smoothly.
• Collaborate with team members and contribute as an individual contributor.

Required profile

• Legal right to work in the United Kingdom, verified through UK Visa and Immigration Service.
• Strong attention to detail and ability to handle confidential patient information.
• Commitment to equality, diversity and inclusion, with willingness to support reasonable adjustments for disabled or neurodivergent colleagues.
• Ability to work effectively both independently and as part of a team.

Required skills

What we offer

• Opportunity to contribute to a vital public health service.
• Supportive and inclusive workplace culture.