Venue Services Administrator

About the role

The Venue Services Administrator provides essential administrative support to the Venue & Event Operations department of Auckland Live. Working from the Auckland CBD, you will act as a central hub for the Visitor Experience, Venue Operations, Food & Beverage and other related teams, ensuring smooth and timely information flow.

Key responsibilities

• Administer the employee life‑cycle, including recruitment, onboarding and termination processes.
• Maintain training records, update skills matrices and manage the learning management system.
• Support day‑to‑day operations by handling office requirements, lost‑property procedures, purchase orders and invoice processing.
• Manage the Admin Event Services inbox, responding to queries promptly.
• Assist in developing and updating manuals, policies and procedures for the Operations department.

Required profile

• Proven experience in a busy administrative role with strong time‑management abilities.
• Ability to juggle multiple priorities and meet deadlines.
• Excellent communication and interpersonal skills, comfortable working with diverse staff.
• High level of accuracy, attention to detail and organisational capability.

Required skills

• Proficiency with the Microsoft Office suite.

What we offer

• Competitive salary and long‑service leave.
• Opportunities for learning and professional development.
• A collaborative, diverse culture built on trust and respect.
• Work alongside dedicated experts contributing to Auckland’s cultural growth.