Tutor Assistant / Assessor – Tourism & Travel Management

About the role

The New Zealand School of Tourism is looking for an experienced, learner‑focused Workplace Practice Tutor Assistant / Assessor to support the online delivery of the Level 5 Diploma in Tourism & Travel Management. Working remotely, you will help learners succeed by assessing their work, providing constructive feedback, and offering pastoral support throughout the course.

Key responsibilities

• Assess learner submissions using approved marking guides, rubrics and grade descriptors.
• Provide timely, constructive feedback and answer assessment‑related queries.
• Manage assessment administration, including Turnitin submissions, similarity reports, resubmissions and learner records.
• Monitor learner engagement, attendance and participation, and intervene proactively with at‑risk students.
• Respond promptly to learner enquiries and communicate with tutors, team leaders and support staff.
• Oversee academic integrity matters, including AI‑flagged assessments.
• Identify opportunities to improve learning materials and contribute to quality‑assurance initiatives.
• Provide cover during annual or sick leave as needed.

Required profile

• Experience teaching, tutoring, training, assessing or providing learner support in a tertiary education environment.
• Industry experience in tourism, travel, hospitality or a closely related field.
• Strong written communication skills and ability to work independently in a remote setting.

Required skills

• Turnitin