Travel Expert - Birkenhead

About the role

Join Flight Centre in Birkenhead as a Travel Expert and help customers turn their travel dreams into reality. You’ll work in a supportive, energetic environment where passion for travel and a customer‑first mindset are celebrated.

Key responsibilities

• Design and build personalised itineraries covering flights, accommodation, cruises, tours, insurance and more.
• Provide expert advice and recommendations, ensuring customers feel welcomed and valued.
• Operate the company’s travel booking systems, create invoices and manage reservations efficiently.
• Achieve sales targets and KPIs while maintaining high service standards.
• Build lasting relationships by acting as a trusted travel advisor.

Required profile

• Enthusiastic about travel and eager to share knowledge.
• Strong communication and active‑listening skills.
• Sales‑driven with a focus on meeting performance goals.
• Highly organised, able to multitask and manage time effectively.
• Innovative thinker who seeks new solutions for customers.

Required skills

• Proficiency with travel booking software.

What we offer

• Reward & Recognition events, including the annual Global Gathering.
• Career development pathways within a global organisation.
• In‑house health and wellbeing programmes with free consultations and webinars.
• Dedicated hour each week for physical activity or personal development.