Technical Support and Migration Specialist
Humankind · Wellington
Job description
About the role
We are looking for a Technical Support and Migration Specialist to join our growing global SaaS organisation. The role combines technical expertise with a strong customer‑focused mindset, acting as a champion for our users. You will work in a hybrid setting based in Wellington Central.
Key responsibilities
- Provide technical support to SaaS customers, troubleshooting issues, answering queries, and ensuring timely resolution.
- Assist with migration projects, coordinating data transfers, configuring environments, and ensuring a smooth transition for customers.
- Act as a technical champion for customers, delivering a blend of technical knowledge and customer experience expertise to enhance satisfaction.
Required profile
- Demonstrated experience in technical support or help‑desk environments, with a track record of resolving technical problems.
- Strong communication skills to clearly convey technical information and understand customer needs.
- Ability to thrive in a hybrid work model, collaborating with both on‑site and remote team members.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in New Zealand.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 month ago
Expires 2 weeks from now
24 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Humankind
Wellington
Related job offers
-
Junior Software Developer
Basis Wellington -
AI Builder
Humankind Wellington -
Principal Functional Consultant - Power Platform / D365 CE
Voco Digital Wellington -
Business Planning & Operations Analyst
Icebreaker New Zealand Auckland -
Product Manager – AI for Lawyers & Accountants
Law Cyborg Limited Auckland