Team Leader - Crisis Resolution Service

About the role

Te Whatu Ora (Health New Zealand) is recruiting a Team Leader for its Wellington Crisis Resolution Service, based at Wellington Regional Hospital. The role leads the delivery of clinical services across the crisis response function so that people presenting at a vulnerable time receive safe, effective and mana-enhancing care. It is a permanent, full-time position (1 FTE).

Key responsibilities

• Lead a team of experienced mental health clinicians and manage the Co-response and MHAIDS Emergency Department team.
• Provide 24/7 clinical, multi-disciplinary assessment, treatment and care for acute mental health crises in the Wellington City and Kāpiti-Porirua area.
• Work with partners such as New Zealand Police, local Emergency Departments, primary care and NGO providers, and Whakarongorau Aotearoa to give seamless, integrated care.
• Help align the service with local and national changes in crisis care and meet KPIs and national health targets.
• Support the establishment of satellite clinics in Porirua, including after-hours at Kenepuru Hospital.

Required profile

• Registered mental health professional with a current Annual Practising Certificate.
• At least 5-7 years' experience in a clinical mental health setting, ideally in a crisis service or community mental health and addiction team.
• Proven experience managing teams through change, planned and unanticipated.
• Commitment to the service's values, including Te Tiriti Ō Waitangi and equitable outcomes for priority populations.
• Able to work in New Zealand and hold a full driver's licence.
• Willingness to consent to a full Police vetting check.

Applications are made through the online careers portal; applications are reviewed as they arrive and the process may start before the closing date.