Senior Manager Operational Resilience

About the role

As a Senior Manager in Operational Resilience within ANZ’s Operational Risk & Resilience Centre of Excellence, you will strengthen the bank’s operational resilience capability and ensure compliance with evolving regulatory requirements such as BS11. You will provide enterprise‑wide leadership across operational risk and resilience, shaping frameworks, governance and risk practices that support sustainable business outcomes.

Key responsibilities

• Help deliver the Operational Risk and Resilience strategy, priorities and roadmap across ANZ New Zealand.
• Support consistent implementation of frameworks, standards and regulatory requirements across business units.
• Provide clear risk insights, reporting and recommendations to senior leaders and governance forums.
• Offer constructive oversight and challenge across resilience plans, supplier arrangements, risk assessments, remediation and significant change initiatives.

Required profile

• Deep experience in operational risk, resilience, compliance or regulatory risk.
• Experience leading complex risk, resilience or regulatory uplift initiatives.
• Strong understanding of risk frameworks, governance and regulatory requirements.
• Ability to provide credible advice, oversight and challenge to senior stakeholders.
• Strong analytical and problem‑solving skills with the ability to translate complex issues into practical outcomes.
• Ability to lead the development of an inclusive workplace culture and engage effectively with diverse stakeholders.
• Tertiary qualifications in business, law, risk or a related field.
• Professional certifications in risk, compliance or analytics are highly regarded.

What we offer

• Flexible working arrangements to help you balance work and life.
• Access to wellbeing services and discounts on selected ANZ products and services.
• A diverse and inclusive workplace that celebrates different backgrounds, perspectives and life experiences.
• Opportunities to join affinity networks and contribute to ANZ’s multi‑year Te Ao Māori Strategy.
• Support for candidates with access requirements or disabilities throughout the recruitment process.