Senior Analyst - Product Forensics

About the role

ANZ is hiring a Senior Analyst for its Product Forensics team in the New Zealand Product CoE, based in Auckland or Wellington. The role identifies, investigates and understands products, fees and pricing so customers are charged the right amounts. It works across Product, Operations, Risk and Technology to build forensic pipelines and controls that check whether fees, interest charges and other product outcomes operate as intended.

Key responsibilities

• Analyse product data, system behaviour and business processes to identify issues, risks and control gaps.
• Support the discovery and investigation activities behind forensic pipelines.
• Develop documents and maintain business rules, monitoring and analytical solutions.
• Perform data analysis, root cause and exception analysis to assess product outcomes.
• Design, execute and support testing and validation of business rules, controls and analytical solutions.
• Prepare and present insights, findings and recommendations to stakeholders.
• Build and maintain reporting, monitoring and control processes for product governance.
• Collaborate with Product, Operations, Risk and Technology teams to strengthen controls.
• Maintain documentation in tools such as Jira and Confluence, support incident and issue investigations, and contribute to continuous improvement.

Required profile

• Proven experience in product, data or business analytics, within banking or financial services.
• Strong analytical and problem-solving skills, able to understand complex systems, data and processes quickly.
• Ability to turn data and insights into clear messages for a range of audiences.
• Stakeholder engagement and project support or leadership experience.
• Attention to detail, curiosity and a focus on quality outcomes on agreed timelines.
• Strong written, presentation and communication skills.

Required skills

• SAS, Tableau and SQL (Teradata Studio), including data querying, analysis and reporting.
• Jira and Confluence for documentation.

The position is permanent with 37.5 hours per week. Applications are made through the ANZ careers site using reference number 126913; the posting closes on 17 November 2026.