This job is no longer available
This job expired on 09/08/2026. It no longer accepts applications.
Room Attendant – Luxury Hotel
MGallery Hotel Collection · Queenstown
Job description
About the role
Join a global hospitality brand that puts care and kindness at the heart of its service. As a Room Attendant you will help deliver a five‑star guest experience by ensuring rooms, corridors and public areas are impeccably clean and well‑stocked.
Key responsibilities
- Clean and service guest rooms, storage areas and corridors to upscale standards.
- Replenish guest supplies, advertising material and bathroom amenities according to room type.
- Handle guest laundry and report any lost property following hotel procedures.
- Maintain and report on the condition of cleaning equipment, ensuring regular stock‑taking.
- Secure keys and rooms, adhering to security protocols and reporting suspicious activity.
- Use cleaning agents safely, following health‑and‑safety guidelines.
- Assist guests with information or service requests and provide turn‑down service.
- Clean balconies, carpets, shower heads and bathroom fixtures, and support colleagues with extra‑bed setups.
Required profile
- Minimum 6 months experience in a 5‑star or luxury hotel environment.
- Fluent English communication skills.
- Ability to work under pressure in a fast‑paced setting.
- Physically fit and able to perform demanding cleaning tasks.
- Strong attention to detail and a commitment to high cleanliness standards.
- Self‑motivated, capable of working autonomously and as part of a team.
Required skills
What we offer
- Opportunity to work within a globally recognised luxury brand.
- Training and development in upscale hospitality standards.
- Supportive environment focused on employee wellbeing.
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MGallery Hotel Collection
Queenstown
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