Retail Assistant – Replenishment

About the role

Join Woolworths Supermarkets New Zealand as a Retail Assistant focused on replenishment. You will support daily store operations, ensure product availability and deliver excellent customer service to enhance the shopping experience.

Key responsibilities

• Provide excellent customer service and resolve inquiries.
• Continuously replenish products, especially essentials and fresh food, maintaining quality, rotation and presentation.
• Collaborate with the team (“Swarm”) to keep the store clean, organized and running smoothly.
• Uphold safety protocols, report hazards and ensure compliance with company policies.
• Support overall store presentation to achieve high customer satisfaction.

Required profile

• Strong customer‑centric attitude with a focus on loyalty.
• Excellent communication and interpersonal skills.
• High integrity and professionalism, adhering to company values.
• Detail‑oriented and proactive in identifying and escalating issues.
• Flexible availability to work between 4:30 pm and 6:30 am.

Required skills

What we offer

• Team discounts across Woolworths Group brands and a rewards program.
• Access to Sonder for confidential 24/7 personal support (financial, medical, psychological).
• Opportunities for career growth within a global business.