Remote Administration & Client Support Specialist

About the role

This remote position supports communication, coordination and client‑facing administrative activities within the personal and leadership development sector. The successful candidate will work independently, follow established systems and contribute to a collaborative virtual team.

Key responsibilities

• Manage day‑to‑day administrative and client support tasks remotely.
• Conduct professional phone and Zoom conversations with prospective clients and contacts.
• Follow documented workflows, maintain accurate records and update follow‑up activity.
• Respond to enquiries, provide high‑quality client support and coordinate appointments.
• Participate in training, professional development and contribute positively to the remote team environment.

Required profile

• Experience in administration, office management, customer service or related client‑support roles.
• Strong written and verbal communication skills with professional phone and online meeting etiquette.
• Excellent organisational and time‑management abilities.
• Proactive attitude, willingness to learn and capacity to work independently.

Required skills

• Zoom (video‑conferencing platform)

What we offer

• Professional remote role with comprehensive onboarding and role‑specific training.
• Ongoing support, access to established systems and tools.
• Personal and professional development opportunities.
• Collaborative and supportive remote working environment.