Receptionist – Fixed-Term Full-Time

About the role

We are seeking a friendly, professional and organised Receptionist to join our Wellington dental practice on a full‑time fixed‑term basis. You will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience.

Key responsibilities

• Greet patients and visitors warmly and professionally.
• Manage the reception area to maintain a welcoming environment.
• Answer and direct phone calls promptly and courteously.
• Schedule and manage patient appointments using dental practice management software.
• Maintain accurate patient records and administrative documentation.
• Process patient check‑ins and check‑outs, including payments where required.
• Provide administrative support to the clinical team.
• Handle patient enquiries with empathy and professionalism.
• Keep the reception area clean, organised and hygienic.
• Perform accurate data entry and general administrative duties.

Required profile

• Previous reception or administration experience preferred.
• Experience in a healthcare or dental environment is advantageous.
• Strong communication and interpersonal skills.
• Excellent organisational and time‑management abilities.
• Professional presentation and a positive attitude.
• Reliable, proactive and team‑oriented.
• Patient‑focused and customer‑service driven approach.

Required skills

• Confidence using computers and data‑entry systems.
• Proficiency with dental practice management software.

What we offer

• Tight‑knit, supportive team focused on exceptional patient care.
• Supportive manager committed to your growth.
• Positive work culture where contributions are valued.
• Career progression opportunities within the Abano Healthcare network.
• Great work‑life balance – no late nights or weekends.