Receptionist / Assistant Manager (Part‑time)

About the role

We are looking for a confident, guest‑focused Receptionist / Assistant Manager to join our Front Office team at Novotel Tainui Hamilton. This part‑time position involves leading shifts, handling guest enquiries and ensuring smooth hotel operations.

Key responsibilities

• Lead Front Office shifts and take full responsibility for the hotel during Assistant Manager shifts.
• Manage guest enquiries, resolve issues promptly and maintain high service standards.
• Uphold safety and security procedures throughout the property.
• Support the team to deliver exceptional guest experiences.

Required profile

• Positive, outgoing and approachable personality; leads by example.
• Ability to make sound, independent decisions.
• 1–2 years experience in a management or supervisory role.
• Comfortable working a seven‑day roster (part‑time).
• NZ full driver’s licence.
• Current LCQ and GM Certificate.

Required skills

• Opera (property management system) – advantageous.
• Micros (point‑of‑sale system) – advantageous.

What we offer

• Work alongside passionate hospitality professionals.
• International accommodation, food & beverage and partner benefits.
• Accor Paid Parental Leave policy.
• Refer‑a‑friend bonus.
• Managed hotel environment (not franchised).