Programme Administrator – Administration & Office Support

About the role

We are looking for a proactive Programme Administrator to join Whenua Iti Outdoors in Lower Moutere. You will be the central point ensuring our outdoor programmes run smoothly, handling enquiries, bookings and enrolments while supporting our administrative systems.

Key responsibilities

• Coordinate bookings, enrolments and related logistics with accuracy.
• Maintain and update CRM and other admin systems to ensure data integrity.
• Serve as the primary contact for customers, delivering friendly and professional service.
• Identify and support improvements to existing processes and systems to enhance programme quality.
• Assist the team with day‑to‑day administrative tasks to keep operations running efficiently.

Required profile

• Strong organisational skills with attention to detail.
• Excellent communication and customer‑service orientation.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Proactive attitude towards problem‑solving and system improvement.

Required skills

• Experience using CRM or similar database systems.

What we offer

• Competitive salary range of $62,000–$65,000 per year.
• Full‑time, on‑site role in a supportive outdoor‑focused team.
• Opportunities to contribute to the development of programme processes.