People & Performance Systems Solutions Lead (LMS)

About the role

Fletcher Building's technology division partners with teams across the organisation to deliver technology solutions. It is looking for an experienced People & Performance Systems Solutions Lead for its Learning Management System (LMS) to own the people technology platforms, keeping them effective, secure, well-governed and aligned to business needs. Reporting to the P&P Systems Manager, the role covers support, optimisation, governance and enhancement of the LMS, working with Product Owners, business stakeholders, vendors and technology teams.

Key responsibilities

• Lead the operational management, support and continuous improvement of People & Performance systems
• Manage incidents, service requests, system releases, testing activities and platform enhancements
• Build relationships with stakeholders, vendors and support providers
• Develop reporting, dashboards and insights that support business decisions and adoption
• Translate business requirements into scalable technology solutions
• Support governance, compliance, risk management and data integrity
• Contribute to platform roadmaps and improve business processes and user experience

Required profile

• Experience supporting, administering and enhancing an enterprise SaaS platform
• Experience managing testing, release management and system change activities
• Experience supporting learning, talent, performance or HR technology platforms, ideally Cornerstone or similar
• Ability to analyse data and provide meaningful insights and reporting
• Experience in complex environments with multiple stakeholders and competing priorities

Required skills

• Business analysis, problem solving and stakeholder management
• Knowledge of business process improvement and enterprise system delivery