Outbound Sales Manager – Lead High‑Performing Teams

About the role

FleetPartners is seeking an experienced outbound sales leader to drive growth for its Business Direct team. You will lead a group of outbound Relationship Managers, building a customer‑focused sales culture that delivers retention, portfolio expansion and increased share of wallet across an established SME base.

Key responsibilities

• Lead, coach and develop outbound relationship managers to meet sales, retention and growth targets.
• Implement structured outbound sales methodologies, including call frameworks, cadence and portfolio lifecycle strategies.
• Segment the customer portfolio to prioritize retention, growth and outbound engagement opportunities.
• Drive proactive customer engagement through targeted outbound calling programmes.
• Monitor and improve team performance via sales coaching, pipeline reviews and activity management.
• Foster a high‑performance culture centred on accountability, customer outcomes and continuous improvement.
• Partner with Marketing, Customer Experience and other stakeholders to enhance engagement and lifecycle strategies.
• Ensure effective use of CRM and sales enablement tools for pipeline visibility and customer management.

Required profile

• Passionate, people‑focused sales leader with a proven track record of building high‑performing outbound teams.
• Thrives in fast‑paced, metrics‑driven environments.
• Demonstrated ability to drive growth through structured sales methodologies and strong coaching.
• Experience leading phone‑based sales teams and delivering commercial outcomes.

Required skills

What we offer

• Supportive, inclusive workplace that encourages professional development.
• Opportunity to shape the future direction of a growing sales function.
• Collaborative environment with cross‑functional partnership.