Onsite Service Technician – Mount Maunganui

About the role

This is a hands‑on, mobile service position delivering industrial hose solutions directly to customers across the region. You will work both independently and alongside other Motion teams, providing high‑quality service that reinforces Motion’s reputation as a preferred contractor.

Key responsibilities

• Manufacture hose assemblies to required standards and within agreed timeframes.
• Inspect, test and accurately record all assemblies in the database.
• Respond to customer enquiries and complaints, ensuring timely resolution and satisfaction.
• Maintain high presentation standards for the workshop and service vehicles, including scheduled equipment servicing.
• Control role‑related expenses and follow workshop procedures, including health & safety requirements.
• Promote Motion services, identify site‑work opportunities and support regional workshop productivity.
• Deliver prompt, courteous service to build a strong, repeat customer base.
• Participate in ongoing training, comply with company policies and support team operations.

Required profile

• Computer literate with a current, clean driver’s licence and First Aid certification.
• Strong written and verbal communication skills across all levels.
• Self‑motivated, target‑driven and able to work independently.
• Mechanical aptitude with a commitment to gaining relevant industry qualifications.
• Professional presentation with pride in workmanship and customer service.
• Committed to health & safety, procedural compliance and continuous improvement.
• Comfortable working in industrial environments, including at heights and away from home when required.

Required skills

• Computer literacy
• Valid driver’s licence
• First Aid certification
• Mechanical aptitude for industrial hose work

What we offer

• Hourly rate plus incentive and group discounts.
• Tools of the trade and an attractive overall package.
• Ongoing training and career development within a progressive global company.
• Inclusive culture with employee assistance program, free flu shots and counselling services.