Online Assistant – Order Picker & Packer

About the role

Join Woolworths Supermarkets New Zealand as an Online Assistant, helping our customers receive their orders quickly and accurately. You will work in a fast‑paced warehouse environment, picking and packing online orders while ensuring safety and quality.

Key responsibilities

• Pick and pack online customer orders accurately, efficiently and safely.
• Communicate with other departments about out‑of‑stock items, substitutions and any order‑related enquiries.
• Maintain a positive attitude toward health and safety for yourself and teammates.

Required profile

• Strong focus on customer service and ability to make customer‑first decisions.
• Effective communicator who works well within a team.
• Willingness to stay on your feet for the duration of the shift.
• Friendly, approachable demeanor with a smile.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points for groceries and online delivery.
• Banking and insurance discounts (health, life, etc.).
• Opportunities for global and local career progression within the Woolworths Group.
• Inclusive culture that values diversity, equity, inclusion and belonging.