Online Assistant

About the role

Join Woolworths Supermarkets New Zealand as an Online Assistant, helping our customers receive their orders quickly and accurately. You will work in a fast‑paced warehouse environment, picking and packing online orders while maintaining a strong focus on safety and customer service.

Key responsibilities

• Pick and pack online orders accurately, efficiently and safely.
• Communicate with other departments about out‑of‑stock items, substitutions and customer enquiries.
• Follow health and safety procedures to protect yourself and teammates.
• Maintain a tidy and organised work area.

Required profile

• Demonstrates good customer service and a friendly attitude.
• Works well within a team and communicates clearly.
• Willing and able to stay on your feet for the duration of the shift.
• Positive, proactive mindset with a smile.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points for groceries and online delivery.
• Banking and insurance discounts (health, life, etc.).
• Career development opportunities within Woolworths Group.
• Inclusive culture that values diversity, equity and belonging.