On-Site Tech Solutions Specialist

About the role

The On‑Site Tech Solutions Specialist provides end‑to‑end technical support for customers in our Mt Maunganui Noel Leeming store. You will demonstrate, install and configure a range of technology products, ensuring a seamless experience from purchase to setup.

Key responsibilities

• Conduct live product demonstrations and offer expert advice.
• Deliver, install and configure Wi‑Fi, TV, PC and audio equipment at customer locations.
• Troubleshoot technical issues and provide timely resolutions.
• Maintain a clean, safe work environment while performing heavy lifting and ladder work.
• Drive company vehicles as needed, adhering to safety and licensing requirements.

Required profile

• Full, clean New Zealand driver’s licence.
• Legal right to work in New Zealand for at least 24 months.
• Customer‑focused attitude with excellent communication skills.
• Proactive, ‘get‑it‑done’ work ethic and ability to work on feet for long periods.

Required skills

• Experience installing and setting up Wi‑Fi, TV, PC and audio systems.
• Basic knowledge of Apple iOS devices.
• Familiarity with device management tools such as Jamf, Google Admin or Microsoft Admin.
• Strong troubleshooting abilities for consumer technology.

What we offer

• Base salary plus commission and incentives.
• Consecutive days off and a paid birthday day.
• Generous employee discounts across all Warehouse Group brands.
• Optional extra 5‑ or 10‑day lifestyle leave.
• Annual sick leave entitlement of 10 days.