Luxury Brand Evaluator – Flexible Assignments

About the role

Join CXG as a Luxury Brand Evaluator and help premium brands refine their customer experience. You will discreetly assess in‑store and online interactions across fashion, beauty, jewellery, watch and automobile sectors, providing actionable feedback that shapes the future of luxury retail.

Key responsibilities

• Select assignments that match your interests and profile.
• Visit luxury boutiques or conduct online evaluations, spending roughly 20 minutes per mission.
• Observe store ambiance, service quality, product presentation and overall customer journey.
• Complete structured questionnaires on CXG’s platform, delivering honest and detailed feedback.
• Collaborate with multiple prestigious brands and complete several missions each month.

Required profile

• Passionate about customer experience and luxury brands.
• Enjoy interacting with people and providing clear written observations.
• Organised, punctual and able to follow assignment guidelines.
• Good understanding of fashion, beauty, jewellery, watch or automobile industries.
• Proficient in English (written and spoken) and/or the local language.

Required skills

What we offer

• Flexible, short‑duration assignments that fit your schedule.
• Compensation based on mission complexity, with reimbursement for approved purchase‑based evaluations.
• Access to a user‑friendly mobile platform (CXG Live) for managing missions, certifications and feedback.
• Opportunity to work with iconic luxury brands worldwide.