Lift Operator & Guest Services Team Member

About the role

Christchurch Adventure Park is looking for a guest-orientated person to join its Guest Services and Lift Operations team during the busy summer season. This is a fixed-term full-time role covering both guest services operations and the lift teams, with a mix of meeting guests in the ticketing office and helping them ride the chairlift. The park features long ziplines, mountain biking trails, walking trails, a retail shop and a café.

Key responsibilities

• Represent the park positively to all guests in every situation
• Resolve customer concerns with empathy and provide personalised service
• Operate the lift according to department procedures and policies
• Assist guests and bikes in loading, riding and unloading from the chairlift
• Lead safety for guests and staff around the chairlift, including base area and top station loading and unloading zones
• Work independently and in a small team to complete daily tasks

Required profile

• Strong background in customer service or tourism, with a willingness to learn
• Proven ability in front-facing guest experience roles
• Positive, engaging and safety-focused approach
• Availability to work evenings, weekends and public holidays regularly, including over Christmas and New Year
• Own transport recommended, as the site is a 30-minute walk from buses
• Legal right to work in New Zealand for the duration of the contract

Required skills

• Ability to learn and adapt to new systems
• Experience working with chairlifts preferred

The start date is 14 September (interviews mid-August) and the end date is 28 February 2027. Entry-level role with full training provided. Apply by sending your CV and cover letter to the employer's careers team.