Head of Delivery Capability, Gp3

About the role

As Head of Delivery Capability, you will lead the evolution of how ANZ builds, deploys and grows its technology delivery capability across Business Analysis, Delivery and Testing strategy. This is an influential leadership role focused on creating a flexible, scalable and high-performing delivery workforce, balancing demand and capacity and strengthening collaboration between internal teams, global capability centres and strategic delivery partners. The role is permanent, standard 37.5-hour week, and can be based in Wellington or Auckland.

Key responsibilities

• Set the strategy and direction for Technology Delivery Capability across Business Analysis, Delivery and Testing
• Lead and develop capability leaders and create an environment where people can grow and perform well
• Balance workforce demand, capacity and capability to support the highest-value technology priorities
• Transform and optimise the delivery workforce model to improve flexibility, productivity and scalability
• Build an integrated workforce across internal teams, global capability centres and strategic delivery partners
• Use workforce and capability insights to inform investment, prioritisation and capacity decisions
• Strengthen capability standards, professional craft and consistent ways of working across Technology
• Build trusted relationships across Technology, business, workforce, finance and commercial teams to influence strategic workforce and delivery decisions

Required profile

• Ideally significant leadership experience across technology delivery, capability, workforce management or technology transformation
• Experience shaping and leading large-scale workforce, capability or operating model transformation
• Strong workforce planning experience, able to balance capacity, capability, cost and delivery outcomes
• Ability to turn workforce data and insights into clear recommendations for senior leaders
• Inclusive, collaborative leadership style focused on growing capability and high-performing teams

Applicants are not expected to have all these skills; a growth mindset is valued. Applications are made through the ANZ careers site using reference number 127720.