Head of Data, Analytics & AI

About the role

Watercare is looking for an experienced Head of Data, Analytics & AI to build and lead its enterprise data, analytics and AI capability. Reporting to the Chief Digital Officer, you will treat data and asset information as strategic assets that drive better decision‑making, operational performance and innovation.

Key responsibilities

• Define and maintain the enterprise data, analytics, AI and Digital Twin strategy aligned with organisational priorities and asset lifecycle needs.
• Establish and embed data and asset information governance, including policies for data quality, standards, classification, lineage, retention and ethical use.
• Lead the development of analytics, insight and asset intelligence capabilities to support operational, capital planning and executive decisions.
• Oversee the creation of Digital Twin capability, integrating BIM, operational, spatial and sensor data to improve performance, resilience and risk management.
• Ensure data platforms, BIM tools and analytics solutions align with enterprise architecture and are scalable, interoperable and sustainable.
• Partner with delivery teams to prioritise data and analytics initiatives and drive outcomes‑focused delivery.
• Act as a trusted advisor to executives on data‑driven decision‑making and analytics maturity.
• Build and lead high‑performing data, analytics and AI teams, raising data literacy across the organisation.

Required profile

• Proven senior leadership experience in data, analytics or information management within complex, asset‑intensive environments.
• Strategic thinker with a delivery focus, able to translate technical concepts into clear business value.
• Strong understanding of data governance, ethical AI use and enterprise architecture.

Required skills

• Data governance
• Advanced analytics
• Artificial Intelligence (AI)
• Building Information Modeling (BIM)
• Digital Twin development