Financial Mentor

About the role

Are you a qualified Financial Mentor? Christians Against Poverty (CAP) is seeking a seasoned Financial Mentor to deliver CAP’s Debt Help service to individuals and whānau experiencing money chaos across Aotearoa.

Key responsibilities

• Support clients throughout their journey with CAP.
• Identify client needs and provide tailored support to achieve long‑term financial wellbeing.
• Collaborate within CAP’s Team of 3 model (Financial Mentor, Coach, and Client).
• Manage a caseload of clients.
• Engage in ongoing professional development to keep practice aligned with Financial Mentor standards.
• Balance strategic and operational priorities effectively.

Required profile

• 2+ years experience as a Financial Mentor.
• Familiarity with financial institutions, systems and practices in Aotearoa.
• Understanding of wellbeing, social work or related sectors.
• Exceptional relationship‑building and interpersonal skills.
• Strong collaborative ability to maximise service delivery and client outcomes.
• Growth‑mindset focused on personal and professional development.
• Proven numeracy and literacy skills relevant to Financial Mentoring.
• Excellent oral, written and communication abilities.
• Ability to balance empathy, compassion, professionalism and best practice, and to lead others.

What we offer

• Recognised expertise in the sector with continuous learning and development.
• Flexible environment prioritising connection, growth, and hauora ownership.
• Opportunity to cultivate and enrich faith alongside career in a workplace committed to karakia/prayer and a ‘with Jesus’ approach.
• Work in a Te Tiriti‑honouring organisation promoting mutual flourishing.
• Tangible benefits include EAP, flexible working options, a 37.5‑hour week and at least five weeks of annual leave.
• Be part of helping New Zealanders be released from money chaos and take steps towards Jesus.