Facilities Administrator

About the role

We are looking for a Facilities Administrator to provide high‑level customer service and facilities support for a commercial property portfolio in Wellington. You will work closely with the Facilities Management team, internal stakeholders, service providers, and building occupants to ensure smooth day‑to‑day operations.

Key responsibilities

• Deliver exceptional customer service and build strong relationships with building users and stakeholders.
• Coordinate service providers, manage vendor engagement, work orders, and troubleshoot issues.
• Support the Facilities Management team with administration, documentation, and system updates.
• Oversee basic health, safety and environmental requirements, contributing to site inspections.
• Assist with ad‑hoc tasks, operational projects, and the use of internal digital systems and tools.

Required profile

• Strong written and verbal communication skills with a customer‑focused approach.
• Previous experience in customer service or administration, handling concerns professionally.
• High attention to detail, strong organisational abilities, and the capacity to meet deadlines.
• Ability to work autonomously, apply sound judgement, and think critically.

Required skills

• Proficiency in Microsoft Office 365.
• Solid capability with Excel.

What we offer

• Discounted Southern Cross healthcare insurance.
• Employee Assistance Program, wellbeing support, Fitness Passport, and two paid volunteer days.
• A supportive, driven team committed to your success.
• Access to development programs and networking groups such as BE@CBRE, Women’s Network, NextGen, Parents at Work, First Nations Employee Group, and graduate/early‑career pathways.