Experienced Retail Assistant - Health & Beauty, Queensgate

About the role

A department store in Queensgate is looking for an experienced Retail Assistant for its Health & Beauty department. The role is full-time, Sunday to Thursday, and suits someone with at least 4-5 years of retail experience in high-touch, customer-focused environments, ideally in fashion, homeware or department stores. It is not an entry-level position.

Roster: Monday 10:30am-6:15pm, Tuesday 8:45am-4:00pm, Wednesday 12:00pm-6:15pm, Thursday 12:00pm-9:00pm and Sunday 9:45am-5:00pm.

Key responsibilities

• Deliver highly personalised customer service across multiple categories
• Lead fitting room experiences, including expert lingerie fittings and style consultations
• Provide advice and inspiration for home styling and product selections
• Act as the go-to service and selling expert on the floor
• Support new team members through hands-on coaching and leadership

Required profile

• 4-5 years' experience in a personalised retail selling role, ideally in a premium or department store setting
• Strong background in in-store styling or personal shopping, able to tailor product solutions to individual customer needs
• Solid understanding of guiding customers through outfit coordination, home styling and product pairing across departments
• Proven ability to support, coach and mentor newer team members
• Energy and proactiveness in a fast-paced, customer-focused environment

Candidates must hold entitlement to work in New Zealand and provide proof of it during the selection process, bringing original documents to an interview if invited.