This job is no longer available
This job expired on 17/09/2026. It no longer accepts applications.
Executive Assistant Manager
Sofitel · Auckland
Job description
About the role
The Executive Assistant Manager will support the General Manager in driving strategic direction and operational excellence across all hotel departments. This senior position requires a proactive, detail‑oriented leader who can balance brand standards, guest experience, and financial performance.
Key responsibilities
- Oversee day‑to‑day operations of rooms, food & beverage, and other hotel divisions.
- Develop and monitor P&L, budgets, and contracts to maximise profitability.
- Lead, coach and build high‑performing teams while managing labour costs.
- Ensure compliance with service standards, hygiene, and productivity targets.
- Drive F&B revenue through innovation, sales initiatives and waste control.
- Handle guest feedback and resolve issues across all touchpoints.
Required profile
- Degree in Hotel & Restaurant Management or related field (advantageous).
- Minimum 4 years managerial experience in Food & Beverage operations.
- At least 2 years leadership experience in other hotel departments (e.g., Rooms Division).
- Proven ability to act as the main point of contact in the GM’s absence.
Required skills
- Micros POS system proficiency.
- Opera PMS knowledge (preferred).
- Forecasting, budgeting and revenue‑management expertise.
- Strong analytical skills for financial reporting.
What we offer
- Career development within the global Accor luxury portfolio.
- Access to employee benefits such as on‑site laundry services.
- Opportunity to work in a chic, internationally recognised hotel brand.
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Sofitel
Auckland
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