Enterprise Architect

About the role

As an Enterprise Architect you will sit at the heart of Contact’s technology strategy, providing architectural leadership across business, data, application, integration and technology domains. You will ensure solutions are cohesive, secure, scalable and aligned with the enterprise direction.

Key responsibilities

• Shape and contribute to Contact’s technology vision, strategy and enterprise roadmaps.
• Prioritise and size initiatives to guide future capability and investment decisions.
• Ensure domain architectures align with enterprise principles, standards and strategic priorities.
• Champion an enterprise‑wide architecture approach that supports business outcomes.
• Act as an escalation point for complex or cross‑domain architectural decisions.
• Identify opportunities to uplift capability, reduce complexity and unlock value.
• Drive innovation across cloud, data, integration and security.
• Support Domain Leads to identify capability gaps and shape actionable roadmaps.
• Build strong, trusted relationships across technology and business teams.
• Mentor and uplift architectural capability across domains.
• Navigate trade‑offs and maintain architectural integrity across the portfolio.

Required profile

• 5+ years experience as a senior architect in a large, complex organisation.
• Proven ability to work closely with business stakeholders.
• Experience delivering practical solutions.
• Strategic thinker with a strong architectural toolkit and the ability to influence at all levels.

Required skills