Employee Relations Specialist

About the role

IAG, the largest general insurance group in Australia and New Zealand, is hiring a permanent, full-time Employee Relations Specialist based in Tamaki Makaurau (Auckland). The role provides specialist, compliant and trusted employee relations advice to P&C, IAG leaders and their teams, ensuring a safe and inclusive workplace supported by fit-for-purpose policies and procedures. It also covers the people component of business transactions and projects.

Key responsibilities

• Provide employee relations advice to P&C, IAG leaders and their teams to agreed service levels, aligned to policies, procedures and legislative requirements
• Help implement employee relations initiatives, including training to upskill leaders and address emerging themes
• Work with the ER Lead and ER Advisors on escalated and complex cases, and with the internal employment law team on escalations and legal advice
• Contribute to the people component of business-led projects and identify risk management opportunities with P&C and business leaders
• Handle claims and represent IAG at mediation and at the Employment Relations Authority
• Monitor external trends, legislation, case law and regulation to keep the approach contemporary and compliant
• Engage with and influence internal and external stakeholders, including unions

Required profile

• 5-8+ years of employee relations or employment law experience giving advice, ideally in a complex commercial organisation
• Experience coaching and upskilling leaders and HR practitioners on employee relations issues
• Proven ability to translate complex issues into plain language and to advise on the people side of business transactions
• Mediation expertise

Required skills

• Ability to work autonomously and proactively, as well as in a high-performing team
• Strategic mindset and courage to challenge and influence stakeholders
• Ability to keep up with external changes and work collaboratively across the function and group

What we offer

• Boosted KiwiSaver with a 4.5% employer contribution and life insurance as standard
• 20 days annual leave plus 5 extra days of MyLeave
• Work from home and other flexibility options with myFlex
• Up to 50% off personal insurance, including home and motor
• Annual $500 health and wellbeing payment
• 14 weeks of paid parental leave
• Access to LinkedIn Learning, the IAG Academy, study assistance and secondment opportunities