Disaster Recovery Manager

About the role

New Zealand Post is looking for a Disaster Recovery Manager to shape and strengthen the resilience of the technology services that keep New Zealanders connected. Reporting to the Technology Risk & Compliance Manager, you will lead disaster recovery planning, testing and continuous improvement across a complex enterprise environment, working with business and technology teams to influence strategy and build future capabilities. The role is based in Auckland (Highbrook, East Tamaki) or Wellington (CBD) with hybrid working.

Key responsibilities

• Lead and continuously improve the technology disaster recovery framework, plans and recovery strategies
• Coordinate disaster recovery testing programmes, exercises and failover activities across critical systems
• Partner with business and technology stakeholders to define service criticality and recovery requirements
• Identify recovery risks, gaps and improvement opportunities and drive practical solutions
• Provide leadership and coordination during recovery events to restore services and minimise disruption
• Champion a culture of preparedness, resilience and continuous improvement across the organisation

Required profile

• Career built in technology infrastructure, service continuity, disaster recovery, resilience, IT operations or technology risk
• Experience leading or coordinating disaster recovery, business continuity or operational resilience activities
• Able to move between technical and non-technical conversations, from engineers to senior leaders
• Structured and pragmatic approach, balancing governance with achievable outcomes

Required skills

• Strong understanding of enterprise technology environments, including cloud, infrastructure and critical business applications
• Confidence facilitating disaster recovery testing, tabletop exercises and post-test reviews
• Ability to assess risks, identify gaps and turn technical findings into business-focused recommendations
• Stakeholder management with technical teams, vendors and senior leaders

What we offer

• Permanent employment with free onsite secure parking at Auckland sites
• Discounted health insurance plans for you and your family
• Special rates on holiday home accommodation around New Zealand
• Retail shopping discounts with partner companies
• An Employee Assistance programme

Applications close on 5 November 2026. Successful applicants must prove eligibility to work in New Zealand and pass a security check and reference checks; some roles may also require a credit check and/or drug test. Candidates apply through the NZ Post online portal; agency referrals are not considered unless previously approved.