Design and Content Coordinator (Internal Communications)

About the role

The Design and Content Coordinator will support ANZ New Zealand’s Strategic Communications team by creating clear, engaging, and customer‑centric internal communications. You will translate strategic priorities into visual and digital content across multiple internal channels, helping the bank’s people thrive.

Key responsibilities

• Manage end‑to‑end design and delivery of internal newsletters, email, video, intranet (Max) and other digital channels, ensuring brand and accessibility compliance.
• Create, publish and maintain content on internal platforms such as Max, Viva Engage, Staffbase and Appspace.
• Produce and optimise the all‑staff newsletter Mōrena Aotearoa, handling stakeholder engagement, visual design and distribution.
• Advise stakeholders on best‑practice communication approaches, matching channel, format and design to business objectives.
• Lead visual design and collateral for internal events, including concept development and on‑site execution support.
• Conceptualise, script, produce and edit video content for diverse business topics and audiences.
• Research and apply industry best practices in internal communications, design and accessibility.

Required profile

• Strong digital and visual communication expertise.
• Proven ability to deliver high‑quality content across video, email and intranet platforms.
• Experience managing internal newsletters and stakeholder collaboration.
• Understanding of accessibility standards and brand guidelines.

Required skills

• Video production
• Video editing
• Graphic design
• Digital content creation
• Intranet platform (Max)
• Viva Engage
• Staffbase
• Appspace